COVID-19 Frequently Asked Questions

Following the latest COVID-19 government guidance, the museum's galleries and shops reopened on Tuesday 18 May 2021 and is now partially opened.

For more information, please read carefully: Safe and Sound Guidelines.

Online pre-booking is required for all visitors including Design Museum Members to access the building for free and paid exhibitions.

If you have booked a ticket from the previous exhibitions please consider donating the price of your ticket to support the museum. Otherwise, you can request an exchange or refund by emailing: stating your booking reference.

Meanwhile, please enjoy the digital programme: What's On.

This symbol indicates that the museum followed government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

Get involved

Become a member

Design Museum Members enjoy free unlimited entry to all the exhibitions, with access to tours, events and discounts in the shop.

Talks and events

Delve deeper into design. Join a specialist course, workshop or talk and learn more about design practise and processes from leading experts in the industry.


The Design Museum aims to make access to design enjoyable and welcoming to the widest possible audience. Whether you’re taking part in the dedicated Access programme or just popping in for a visit, the museum does everything it can to make sure your experience is enjoyable.