COVID-19 Frequently Asked Questions

Following the national lockdown announcement, the museum and its exhibitions will be closed until Government guidance changes.

If you have a booking please consider donating the price of your ticket to support the museum by emailing otherwise, you can request an exchange or refund by emailing and stating your booking reference.

This symbol indicates that the museum followed government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

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Virtual Exhibition Experiences

Join a specially-curated tour of blockbuster exhibition Electronic: From Kraftwerk to The Chemical Brothers and access interactive versions of exhibitions and displays from wherever you are.


The Design Museum aims to make access to design enjoyable and welcoming to the widest possible audience. Whether you’re taking part in the dedicated Access programme or just popping in for a visit, the museum does everything it can to make sure your experience is enjoyable.