Volunteer at the museum

Volunteers are an integral part of our team.

As a volunteer, you will contribute both to the development of museum activities as well as day-to-day operations, ensuring a warm welcome for all our visitors.

One of our Welcomers assisting a visitor.

Join us as a Welcomer Volunteer

Welcomers are the first people our visitors meet on arrival at the museum. As members of the Visitor Experience team, you will greet visitors on arrival, listen to their needs, orientate them, answer questions, and help them get the most out of their day at the museum.

We are not currently recruiting new Welcomers. Please check back later for forthcoming opportunities.

Work Experience

The museum recognises that work experience is different from volunteering. The museum is currently focusing on core activities and consequently regrets it does not have the capacity to organise work experience placements, neither for groups nor individuals.

Types of volunteering opportunity

On-going roles:
The museum offers primarily roles that suit people who enjoy working with the public, speak excellent English, offer great customer service skills and can be available on a regular basis, e.g. Welcomer and Family Activity volunteers.

Fixed-term placements:
Working 1–2 days a week, fixed-term volunteers assist staff in the publishing, curatorial, exhibitions, communications or learning teams. These roles often require specific skills and experience and are useful for students and graduates interested in developing a career in museums and cultural attractions, publishing, learning or digital fields. There is no programme or set timetable for these internships and they are advertised when the museum seeks additional support.

Volunteering FAQs

Find the answers to your questions about volunteering at the museum and the different types of role.

Welcomer volunteer.

Family workshop volunteer.

Learning activities volunteers.

Volunteers helping with packing our library in preparation for the move to Kensington.

An industry expert volunteer facilitating a workshop for young people.

Get in touch

If you have any questions about volunteering at the museum that are not found in the FAQs document, you can get in touch with a member of the Human Resources team by emailing hr@designmuseum.org.