Volunteer at the museum

Volunteers are an integral part of the museum team. They work alongside staff, but in different roles, and contribute both to the development of museum activity as well as day-to-day operations, ensuring a warm welcome for all our visitors.

Types of volunteering opportunity

On-going roles: these are primarily roles which suit people who enjoy working with the public, speak excellent English, offer good customer service skills and can be available on a regular basis, e.g. Welcomer and Family Activity volunteer.

Fixed-term placements: working 1-2 days a week (weekdays only), volunteers assist staff in the publishing, curatorial, exhibitions, communications and learning teams. These roles often require specific skills and experience and are useful for students and graduates developing a career in museums and cultural attractions, publishing, learning or digital fields. There is no programme or set timetable for these internships; they are advertised when the museum seeks additional support. When a volunteering opportunity arises, it will be posted under 'Current Vacancies'. Alternatively you can sign up to our mailing list – see ‘Get in Touch’ section below.

Sample role descriptions


Family Activity volunteer

During school holidays (Mon-Fri) and on the last Sunday in the month, the museum offers free design-related activities for families. Volunteers support these activities by welcoming families, handing out materials and explaining the activity; for this role we seek people with a genuine interest in engaging with children.

This is an on-going role asking for a commitment of once a week (school holidays) and willingness to help once a month on a Sunday when required.

A Welcomer orientates a visitor

Work Experience

The museum recognises that work experience is different from volunteering. The museum is currently focusing on core activities and consequently regrets it does not have the capacity to organise work experience placements, neither for groups nor individuals.

Volunteering FAQs

Find the answers to your questions about volunteering at the museum and the different types of role.

Engaging with a young visitor in the New Old exhibition

Packing the museum’s library in preparation for the move to Kensington

Family volunteers taking part in a workshop

An Industry Expert supporting a Design Ventura workshop

Get in touch

To add your name to the Design Museum's mailing list for fixed-term placements (voluntary internships), or to ask a question about volunteering at the museum, please either contact the Volunteering Manager online, or phone 020 3862 5875 (Mon-Wed).