Adult Workshop Members priority booking

The Wisdom Hour: Designing an inclusive bank

Join the third session of The Wisdom Hour, a creative storytelling space celebrating positive stories of ageing, facilitated by This Age Thing and Design Age Institute.

What to expect

The Wisdom Hour invites participants to the Design Museum for a cup of tea and biscuits and the opportunity to listen, share experiences and tell stories of ageing well.

In this third session, we will explore how we can design banking for the 100 year life with designer Roseanne Wakely.

Current banking services often exclude many older users - and with more and more people living a 100 year life, there is a huge opportunity for the financial sector to rethink financial needs and banking services across the life stages.

Design Age Institute, in collaboration with the UK National Innovation Centre for Ageing (NICA), is working with designer Rosanne Wakely to explore how to design a wholly inclusive bank that can meet our changing needs as we grow older.

In this interactive workshop, she will be joined by George Lee from This Age Thing and invite you to share your knowledge and experiences of banking, the types of products, services and security you want from a bank. All are encouraged to contribute with stories and ideas to help reimagine financial services to support our future selves.

Get involved to discuss:

• Do our banking needs change as we get older? Do life transitions / major life events change what we need from our bank?
• Do you feel that your bank values you and your individual needs?
• How do you access your bank? Do you use an app, a live chat, a phone call, do you go into a building, would you prefer face to face?
• Do you trust your bank to protect your privacy and security?


Book online

Booking information

Adult: £5
Members: Free

For your safety, we are operating at a reduced capacity for our events. Increased cleaning has also been implemented across the museum. Face masks are mandatory unless exempt.

Refreshments will be provided.
Suitable Age: 50+ but all ages welcome

Please note that this workshop will be held in-person at the Design Museum however, in the event of strict COVID-19 restrictions it will be streamed digitally and you will be notified of the decision one week ahead of time.


George Lee

In her role as Community Lead for the Design Age Institute, George launched This Age Thing in 2021 to build a diverse community of age activists, storytellers, creatives, designers and change-makers. A respected disrupter, innovator, and leader with 25+ years of experience, George is Director of the design studio This is Real Art, co-founder of The Age of No Retirement and specialist consultancy The Common Land, championing cross-generational thinking as a key for social and economic impact.

Roseanne Wakely

Roseanne is a future-focused designer, artist and maker who puts playfulness, empathy, and inclusive design at the core of her practice. Co-founder of Rusty Squid, a Bristol-based laboratory for robotic art and design, her work brings together robotic technology, digital fabrication and social experimentation. She is currently a Designer in Residence for the Design Age Institute, and works closely with the UK National Innovation Centre for Ageing (NICA) to design products and services for the healthy ageing marketplace.

This Age Thing

This Age Thing was launched in April 2021, with support from the Design Age Institute as a space for everyone to share stories, to be listened to, and to take positive collective action.

Design Age Institute

The Design Age Institute is the UK’s national strategic unit for design and the healthy ageing economy. The Institute works with designers, businesses, researchers and communities to help address the challenges and opportunities of an ageing society through the transformative power of design.

Background illustration by Jess Nash.