Access

The new Design Museum aims to make access to design enjoyable and welcoming to the widest possible audience. Whether you’re taking part in the dedicated Access programme or just popping in for a visit, the museum does everything it can to make sure your experience is enjoyable.

BSL Tours

The new Design Museum offers tours in British Sign Language (BSL) for deaf and hard of hearing visitors. Visit the Talks and Events page to book a BSL tour.

Touch Tours

The new Design Museum offers tours for blind and partially sighted visitors, providing opportunities to touch and discuss objects. Visit the Talks and Events page to book a touch tour.

Access Information

Entry to the museum is available at a concessionary rate for all disabled visitors, with free entry for accompanying carers.

All areas of the new Design Museum are accessible by level access or by lift. There is ample seating in the public spaces of the museum. A map of the museum can be found here (please link to the pdf map attached).

All assistance dogs are welcome.

There are hearing loops installed in key spaces in the building including the Bakala Auditorium, Admissions desk and retail points. Magnifying panels are available for use to assist with reading the texts and captions in exhibitions and displays, please ask any member of staff.

Wheelchair-accessible toilets are located on the ground floor of the museum. A limited number of wheelchairs are available and should be booked at least 24 hours. 2 disabled parking spaces are available and should be booked at least 72 hours before your visit. Please submit an online enquiry.

Get in touch with the access team +44 20 3862 5937 Monday to Friday (10:00 to 17:00). For access enquiries outside of these hours, please submit an online enquiry.

Enjoy your visit

Getting here

The museum is located on the corner of Earl's Court Road and Kensington High Street at the entrance of Holland Park. The closest underground stations include Kensington High Street, Earl's Court and Holland Park plus Kensington/Olympia overground stations.

Alternative local parking

The Royal Borough of Kensington and Chelsea provide local alternative disabled parking bays in the surrounding area.