The new Design Museum aims to make access to design enjoyable and welcoming to the widest possible audience. Whether you’re taking part in the dedicated Access programme or just popping in for a visit, the museum does everything it can to make sure your experience is enjoyable.
The new Design Museum offers tours in British Sign Language (BSL) for deaf and hard of hearing visitors. Visit the Talks and Events page to book a BSL tour.
Entry to the museum is available at a concessionary rate for all disabled visitors, with free entry for accompanying carers.
All areas of the new Design Museum are accessible by level access or by lift. There is ample seating in the public spaces of the museum.
All assistance dogs are welcome.
There are hearing loops installed in key spaces in the building including the Bakala Auditorium, Admissions desk and retail points.Magnifying panels are available for use to assist with reading the texts and captions in exhibitions and displays, please ask any member of staff.
Wheelchair-accessible toilets are located on the ground floor of the museum. A limited number of wheelchairs and disabled parking spaces are available and should be booked at least 24 hours before your visit for wheelchair and 72 hours for parking. Please use the get in touch link below to contact out access to enquiry about availability.
Enjoy your visit
For further information and to discuss individual needs please contact the Access team.
The new Design Museum is now open in Kensington. The new location is 224-238 Kensington High Street, London, W8 6AG.