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Terms and Conditions for Membership
Terms and conditions of membership are subject to revision.
•The package of member benefits is subject to periodic review and may change over the course of the membership.
•Benefits of membership are non-contractual and may be withdrawn at any time without notice.
•Our liability to you will not extend to any membership related benefits, goods or services provided by an external provider. We specifically exclude liability for any loss or damage suffered by you as a result of your involvement in whatever manner with an external provider. These Terms and Conditions do not and shall not affect your statutory rights as a consumer.
•Access to benefits (e.g. free entrance to exhibitions or discounts on talks and events) extends to the member only, plus a guest if in possession of a Member Plus membership, unless noted otherwise. Please note the member must be in attendance to access these benefits.
•Membership is non-transferable.
Applying to Membership
•We reserve the right to reject an application for membership and do not have to disclose the reasons for doing so.
•On receipt of your application we will take payment for the fee. However, our acceptance of your membership remains subject to approval. If we cannot accept your application we will confirm that your account has been re-credited (if applicable).
Cancelling your membership
•If terminating the membership, you must confirm in writing that you no longer wish to continue your membership, and enclose your membership card.
•If you pay by Direct Debit your membership will automatically renew each year. You can cancel a Direct Debit at any time by contacting your bank or building society. Written confirmation may be required. Please also notify us.
•Refunds (whether full or pro-rata) are considered on a case-by-case basis at the Membership Manager’s discretion. If you have been granted a refund for your membership, the terms will be explained to you in writing via email. No refunds will be provided unless the notice requirements are complied with.
•We reserve the right to review and amend annual membership subscription fees. You will be informed of any change along with your renewal notification. Our website will also detail these fees and any other changes to your membership benefits.
•We hold your contact details securely to enable us to provide information on the Design Museum services, products and activities and that may be of interest to you. In providing us with this information, you give us permission to contact you in relation to these. We will not disclose your details to any third party without your express permission unless legally required to do so.